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Refund Policy

Your satisfaction is our priority. Here's everything you need to know about our comprehensive refund process and your rights as a Thinkaris Glow customer.

1

Refund Eligibility Criteria

We want you to feel confident in your investment with Thinkaris Glow. Our refund policy is designed to be fair and straightforward, giving you peace of mind when you choose our budget control solutions.

30-Day Money-Back Guarantee

All purchases are backed by our comprehensive 30-day money-back guarantee from the date of purchase. This applies to all our learning programs, premium features, and subscription services.

  • Refund requests must be submitted within 30 days of your original purchase date
  • You must provide your original purchase confirmation or transaction ID
  • The refund applies to the unused portion of any subscription or service
  • Digital content that has been fully downloaded may still qualify for refunds within the 30-day window
  • Promotional discounts and special offers are subject to the same refund terms
2

Step-by-Step Refund Process

We've streamlined our refund process to make it as simple as possible. Here's exactly what happens when you request a refund:

Your Refund Journey

1
Submit Request
Contact our support team with your purchase details and reason for refund
2
Review Process
We review your request within 2-3 business days and confirm eligibility
3
Approval & Processing
Once approved, we initiate the refund to your original payment method
4
Completion
You receive confirmation and the refund appears in your account within 5-10 business days
3

Payment Methods & Processing Times

Refund processing times vary depending on your original payment method. We work with all major financial institutions to ensure you receive your refund as quickly as possible.

Processing Timeframes

While we process refunds immediately upon approval, your bank or payment provider controls when the funds appear in your account.

  • Credit Cards: 3-5 business days after processing
  • Debit Cards: 5-10 business days after processing
  • PayPal: 1-3 business days after processing
  • Bank Transfers: 5-7 business days after processing
  • Digital Wallets: 1-3 business days after processing

If you don't see your refund within the expected timeframe, we recommend checking with your bank or payment provider first, as they may have additional processing requirements.

4

Special Refund Scenarios

Life happens, and we understand that circumstances can change. Here's how we handle various refund situations:

Subscription Cancellations

For recurring subscriptions, you'll receive a prorated refund for the unused portion of your current billing period when you cancel within the 30-day window.

  • Technical Issues: Full refund available if our service doesn't work as advertised due to technical problems on our end
  • Duplicate Purchases: Immediate full refund for any accidental duplicate transactions
  • Unauthorized Charges: Priority processing for any charges you didn't authorize
  • Service Downtime: Prorated credits or refunds for extended service interruptions
  • Course Content Issues: Refund or replacement if learning materials are incomplete or significantly different from descriptions
5

Your Rights & Our Commitment

As a Thinkaris Glow customer, you have specific rights regarding refunds and our services. We're committed to transparency and fairness in all our financial dealings.

  • Right to clear information about all charges before purchase
  • Right to cancel recurring subscriptions at any time
  • Right to receive timely responses to refund requests
  • Right to escalate concerns to our management team
  • Right to detailed explanations if a refund request is denied
Our Promise to You

We promise to handle every refund request with care, professionalism, and respect for your time and money. Your trust in Thinkaris Glow is something we never take for granted.

Need Help with a Refund?

Our customer support team is here to help you through the refund process. We typically respond to all refund inquiries within 24 hours.

Email: contact@jdfinda.com

Phone: +1 (775) 336-8741

Address: 10310 Key W, Portage, MI 49024, United States